Contact us

Welcome

Hello! The use of professional "gallery" wrapped loops with .925 sterling silver for long term wear adds style to the everyday designs offered at Hannah"s Gemstone Jewelry. Handcrafted items should be treated with care and stored safely to avoid damage by heavier items.

A great amount of effort has been made to capture the details of every product with both photos and descriptions so that you can see what you're buying. My supplies are from reputable wholesalers located here in the United States and so you are able to get great quality items at an affordable price. Please read descriptions carefully before purchasing. Do not hesitate to contact me if you need adjustments made to a finished piece, such as length, earwire, or have a personal touch added by choosing beads to match your birthstone and outfit.

Please note: Supplier are from a member of "The American Gem Trade Association". AGTA) is an association of United States and Canadian natural colored gemstone and cultured pearl industry professionals dedicated to promoting the natural colored gemstone trade. They use a higher standard than the Federal Trade Commission's Guides for the Jewelry Industry on disclosing colored gemstone enhancements.

Materials: Sterling silver, stainless steel, surgical steel, pewter, plated base metal-nickle-free and lead-safe. Please read descriptions carefully. Sections are listed for a more calculated browsing or use the Search Box at the top.

Shipping details

Have a peaceful holiday, seasons greetings.

Shipping Methods:

Items are shipped via The United States Postal Service (USPS) at one standard price.

Shipping cost to USA for single to multiple products: $3.75

Texas Residents will be charged a 8.25% sales tax.

Please be sure to let me know if your order is for a gift; you can do so via the Add Note to Seller box in your shopping cart.

Shipping and Delivery Time:
Orders are shipped 1-3 business days once payment has been cleared.

Allow 2-5 business days for delivery within the United States once we have shipped your order.

Shipping and delivery can be longer because of holidays and or customs regulations in the destination country.

Please note that I may not be able to ship to your country because its laws prohibits jewelry items from entering the country. Countries of note: (United Arab Emirates, Togo, Nigeria, Saudi Arabia, Romania, Qatar, Ethiopia, Indonesia). Also, due to PayPal restrictions and policies.

International Shipping:

Allow 2-4 weeks for delivery. Contact local post office or customs in case of delays. They may be holding your package till you contact them for customs or postal charges. Check to see if the tried to communicate with you. Once packages have left the USA, they will then be subjected to rules of your country.

Estimated shipping (shipping can be different by province or country and therefore we may end up paying more than we have charged you so please be patient (with small businesses).

Canada: $10.95 for first item $2.00 for additional items.

Everywhere else: $15.00 for first item $0.25 for additional items. Fees may be higher or lower based on postal charges; contact for a quote and invoice.

Refunds, returns & exchanges

To return or exchange an item, contact me within 7 days, including weekends, from the date of receipt of your order, should you change your mind about your purchase. Return postage must be at your expense. In the case of refunds only the cost of the returned item(s) will be refunded.

To help give you the best possible service, please provide:
i. Your first and last name,
ii. Customer id number,
iii. Order number,
iv. Order date and date received,
v. Billing and shipping information,
vi. Details about your item (including product code, product name, size, vii. color, and the quantity(ies) you wish to return).
viii. Please state the reason(s) for wanting to return the product(s).

Items must be returned in original condition and original package (jewelry box, ribbon, anti-tarnish bags etc.)with the original packing slip (save a copy for your records).

International Shipping

Check before ordering to see if your country has laws on having jewelry, precious metals and stones enter into the country.

For delivery and status updates check with your local customs and post office.

Shipping fees are estimated based on weight and information from the United States Postal Service and varies by country. In the event of overcharges of a dollar or more, that will be refunded to you. Your local customs or Post Office may require that you pay a fee for your package; this is based on the customs laws of your country and not the United States Postal Service.

Additional information

What you can expect:

Prompt shipping.
Queries are responded to within 24 hrs.
Items are packaged with care.
Affordable prices on handmade jewelry.
Our products are versatile, light weight and easy to wear whether you are going to work, to the supermarket, a special event, or staying in.
A site that is easy to navigate.
Here you can find delightful gifts for your family and friends.

Privacy Notice:

Hannah's Gemstone Jewelry is completely committed to protecting the privacy of our site visitors and customers. Therefore we will not disclose information about our customers to third parties except where it is part of providing a service to you.

Statistics about the number of visitors to this Website or number of purchases made may be recorded for improvement purposes. This is to help it improve the services to customers and ultimately provide the most appropriate products.

This site may contain links to and from other websites. If you follow a link to any of these websites, please note that they have their own privacy policies and Hannah's Gemstone Jewelry Boutique do not accept any liability for these policies. Hannah's Gemstone uses the services of Zibbet, an online eCommerce service provider, as a resource to market and sell our handmade jewelry and items on this site.

As a buyer your transactions are conducted through the payment providers of PayPal and Stripe (processes payment of all major credit and debit cards). Hannah's Gemstone Jewelry is privy to personal information such as your name, email, phone number, and shipping address. This information is collected through Zibbet, a complete ecommerc provider. We use this information to print shipping labels and postal receipts for the purpose of shipping your orders with the United States Postal service (USPS is our preferred service provider). Questions and inquiries? Contact through our contact page.